FAQs

FAQs2024-04-02T21:37:33+00:00
How do I download the app if I have an iPhone?2024-02-13T06:41:13+00:00

Ready to join the MyTruDate Beta Testing community? Head over to our Download IOS page now and start connecting with potential matches in just a few taps!

How do I download the app if I have an Android phone?2024-02-13T06:42:08+00:00

Ready to join the MyTruDate Beta Testing community? Head over to our Download Android page now and start connecting with potential matches in just a few taps!

What happens if I encounter a bug while using the App?2024-02-13T06:45:50+00:00

If you encounter a bug or a glitch while using the App, please head over to our Bug Reporting page and fill out our reporting form.

Is my personal information secure during the beta testing phase?2024-02-13T06:47:45+00:00

During the beta testing phase, safeguarding your personal information is our top priority. We employ stringent security measures to ensure that all data shared within the app remains confidential and protected. Our team adheres to industry-standard encryption protocols, continuously monitors for any potential vulnerabilities, and strictly limits access to sensitive user data.

Can I invite friends to join the beta testing program?2024-02-13T06:50:12+00:00

Absolutely! We encourage you to invite your friends to join our beta testing program for the MyTruDate app. The more diverse perspectives and experiences we gather, the better we can tailor the app to meet the needs and preferences of our users. Simply share the invitation link provided on our website or within the app, and let your friends know they have the opportunity to be among the first to experience and shape the future of online dating with MyTruDate.

Is there a dedicated support team available to assist beta testers?2024-03-21T15:28:33+00:00

Yes, absolutely! We understand that beta testing can sometimes come with questions or concerns, and our dedicated support team is here to assist you every step of the way. Whether you need technical assistance, have inquiries about app functionality, or simply want to share your feedback, our support team is ready to provide prompt and helpful assistance. Feel free to reach out to us via email, in-app chat, or through our support portal, and we’ll ensure that your beta testing experience is as smooth and enjoyable as possible.

Can I provide feedback on specific features or aspects of the app?2024-02-13T06:53:00+00:00

We highly encourage and value your feedback on specific features or aspects of the app during the beta testing phase. Your input is instrumental in helping us fine-tune and improve the user experience before the official launch. Whether you have suggestions for new features, encounter usability issues, or simply want to share your thoughts, we’re all ears! You can easily provide feedback through the app’s built-in feedback mechanism or by reaching out to our dedicated support team. Together, let’s make the MyTruDate app the best it can be!

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